![]() ![]() Please Note: Medicaid mail cannot be forwarded. In order to continue Medicaid without gaps in coverage, you must take action and provide documentation when requested. Should action be required on your part, you will be notified. If your Medicaid is with NY State of Health, many renewals are handled administratively by Medicaid and no action is required. Your packet will let you know if there are other methods available to you for recertification, such as phone or internet renewal. If your Medicaid is with your Local Department of Social Service (LDSS), you will receive a renewal packet by mail prior to your renewal date. Most renewals are on an annual basis and Medicaid will send you a notice when it is time to renew. Members residing in the five boroughs of New York City (NYC) can call the Human Resources Administration (HRA) Infoline at 1 (718) 557-1399 or the HRA Medicaid Helpline at 1(888) 692-6116. If your Medicaid is with the Marketplace (NY State of Health) and you need to order a new benefit card please call the call center at 1 (855) 355-5777. If your Medicaid is with your Local Department of Social Service (LDSS), to order a new Medicaid Benefit Identification Card, please call or visit your LDSS. any age with End-Stage Renal Disease/ESRD (permanent kidney failure requiring dialysis or a kidney transplant) or Amyotrophic Lateral Sclerosis/ALS.Ī. ![]()
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